Warranty Information
AMSOIL is a recognized leader in the lubrication industry. The company’s introduction of the world’s first API-rated synthetic motor oil brought
many lasting and irreversible changes for the oil industry, automotive manufacturers and consumers alike. Extended drain intervals, synthetic lubricants for all
applications and, above all else, unparalleled quality have defined the brand. Still, after more than 35 years, millions of miles, refutable scientific proof and
countless customers who are not only satisfied, but oftentimes amazed, some people are still concerned that using AMSOIL lubricants will void their vehicle’s warranty.
A new vehicle is a big investment, so it is understandable if owners are concerned about anything that might affect the vehicle’s warranty. Furthermore, language
in the owner’s manuals can be confusing as to what is allowed and what will void the warranty, especially when it comes to lubrication and maintenance.
People are often told to use the vehicle manufacturer’s brand of lubricants and to change oil every 3,000 miles/ 5,000 kms., or else! The
fact is, vehicle manufacturers cannot require motorists to use a specific brand of lubricant, unless they provide it at no cost. They also cannot void warranties
due to the owner’s practice of extending drain intervals.
Warranty Information You Need to Know:
- Warranties and the Magnuson-Moss Act
United Stated Congress in 1975 enacted the federal Magnuson-Moss Act to regulate written consumer product warranties.
- AMSOIL Limited Warranty - Lubricants
English Document
Garantie limitée AMSOIL - Lubrifiants French Document
AMSOIL INC. of Superior, Wisconsin hereby warrants that its lubricants are fit for use according to the written recommendations of AMSOIL INC. and in applications
specifying one or more of the standards set forth in the product data bulletins and product labels.
- Misinformation about AMSOIL Universal ATF
AMSOIL INC. has been informed that some AMSOIL Dealers and their customers have experienced problems with their local Ford Dealership service department when bringing
in the new AMSOIL Universal ATF for installation in their Ford vehicle transmission.
- Worried Over Warranties?
AMSOIL is a recognized leader in the lubrication industry. The company’s introduction of the world’s first API-rated synthetic motor oil brought many lasting and
irreversible changes for the oil industry, automotive manufacturers and consumers alike. Extended drain intervals, synthetic lubricants for all applications and, above all
else, unparalleled quality have defined the brand. Still, after more than 35 years, millions of miles, refutable scientific proof and countless customers who are not only satisfied,
but oftentimes amazed, some people are still concerned that using AMSOIL lubricants will void their vehicle’s warranty.
- Warranties and AMSOIL
Virtually all automobile manufacturers warrant their vehicles to remain free of defect in manufacture or workmanship for a certain mileage or time period.
Whether an automaker will honor a warranty claim depends on the vehicle owner providing proper maintenance for the vehicle.
- AMSOIL Product Warranty
Commonly published Warranty on all AMSOIL Product Data Sheets
- Filter Manufacture Council - TSB 85-1R2
Consumer purchasers of filters are sometimes told that an aftermarket brand of replacement filter cannot be used in the consumer's vehicle during the warranty
period. The claim is made that use of an aftermarket brand will "void the warranty," with the statement or implication that only the original equipment brand
of filters may be used. This tends to cast doubt on the quality of the aftermarket filter.
- AMSOIL Warranty Filters
AMSOIL INC. warrants each AMSOIL filter to be free from defects in material and workmanship during the period of service life recommended by AMSOIL INC. or the engine
or equipment manufacturer.
- AMSOIL Torque Drive Warranty
Allison transmission company manufacturers heavy-duty transmissions and recommends maintenance practices for those units. Allison establishes transmission
fluid quality levels through fluid specifications such as the popular C-4. Allison established another specification for high quality oils called Technical
Engineering Specification-295 (TES-295). Operators using TES-295 oils can extend drain intervals according to Allison recommendations in bulletin 1099C, and operators
are eligible to purchase the Extended Transmission Coverage (ETC) warranty. ETC is an additional warranty beyond the standard Allison warranty.
Summary
Your warranty stands when you use AMSOIL Synthetic Lubricants,... Period!
Vehicle manufacturers recommend lubricants according to their viscosity grade and service classification. Any oil, whether its conventional petroleum motor oil or
synthetic, meeting the correct viscosity grade, 5W-30 for example, and the current API and ILSAC North American service classifications may be used without affecting warranty
coverage. AMSOIL motor oils are recommended for use in applications requiring these specifications.
Furthermore, the practice of extending oil drain intervals does not void warranties. Original equipment manufacturers pay or deny warranty claims based on the
findings of failure analysis. To affect the vehicle warranty, the lubricant must be directly responsible for the failure. If the oil didn't cause the
problem the warranty cannot be voided, regardless of brand or length of time in use.
Synthetic motor oil was introduced to the automotive public in 1972 by AMSOIL, INC., with the world's first API rated synthetic motor oil specially formulated for long
service and superior performance and protection to that of conventional oils.
Over 35 years ago, AMSOIL synthetics represented a vision of the future and technology ahead of their time. Since then, every major engine oil manufacturer has
introduced synthetic oils of their own. To be sure, many original equipment manufacturers would like you to believe you can only use their products. However,
it's a violation of the consumer protections set forth in the Magnuson-Moss Act, unless they are willing to provide you those products free
of charge.
AMSOIL offers a warranty that covers the cost of repair or replacement of a proven mechanically sound engine damaged as a result of using AMSOIL synthetic motor oil. However,
it has never happened. Thirty five years of experience proves AMSOIL can be installed in any vehicle with complete confidence.
AMSOIL further backs its products with action when a Dealer or customer reports being told their warranty is voided if they use synthetics.
If you have heard from any member of a business that the use of AMSOIL Motor Oil or the practice of extending drain intervals will void warranties, send AMSOIL all the details
including the name of the business, business owner or manager and the individual making the claims, in a signed and dated letter. Send the letter to the
Technical Services Department at corporate headquarters and an
AMSOIL representative will send them a letter explaining the facts.
Access to the complete Magnuson-Moss Act is available on the Internet by key words; "Magnuson-Moss Act" or "Federal Trade Commission".
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