Privacy & Cookie Policy

At Synthetic Lubricants Canada, we respect your privacy and are committed to protecting the personal information you provide. This policy outlines how we collect, use, and safeguard your information when you visit our website, including our use of cookies and similar technologies.

1. Information We Collect

• Personal information you voluntarily submit (e.g., name, email address)
• Technical data collected automatically via analytics tools (e.g., browser type, IP address)
• Information gathered through cookies (see section 5)

2. How We Use Your Information

• Respond to inquiries or provide customer service
• Improve website performance and user experience
• Send you updates, offers, or newsletters if you opt in

We do not sell or rent your personal information to third parties.

3. Third-Party Services

We may use third-party tools such as:

• Google Analytics for understanding visitor behaviour
• Social Media Plugins (e.g., Facebook, Instagram) to enable content sharing

These services may collect data in accordance with their own privacy policies.

4. Data Security

We use secure servers and follow industry best practices to protect your data. However, no transmission over the Internet is completely secure, so you share information with us at your own risk.

5. Cookie Policy

This Cookie Policy explains how we use cookies and similar technologies.

What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) that allow websites to recognise your browser and store user preferences or behaviour data.

Types of Cookies We Use

• Essential Cookies: Necessary for core site functionality (e.g., keeping you logged in, secure form submission).
• Performance Cookies: Help us understand how visitors interact with our site so we can improve structure and content.
  Example: Google Analytics
• Functionality Cookies: Store settings like language or region to personalise your experience.

Third-Party Cookies

We allow selected third parties to place cookies for:

• Analytics: Google Analytics collects site-usage data
• Social Media Plugins: May track your interactions if you are logged into those platforms

You can view Google’s policy here.

Managing Cookie Preferences

You can control or disable cookies via your browser settings. For example:

• Clear existing cookies
• Block new ones
• Set up browser alerts

To opt out of Google Analytics tracking, visit the Google Analytics Opt-Out Tool.

6. Updates to This Policy

We may revise this Privacy & Cookie Policy from time to time. Changes will be posted with the updated effective date at the top of this page. We recommend checking back periodically.

7. Contact Us

If you have questions or concerns regarding this policy, contact:

Synthetic Lubricants Canada
DaleCox@SyntheticLubricants.ca
1449 Larkhaven Cres, Orléans, Ontario
Phone: 613-867-4349 (Text Preferred)